Zambia

In 2011, Zambia’s financial inclusion rate was 37.3% and seven rural districts of the country had no banking services. The Bank of Zambia signed the Maya Declaration to raise financial inclusion from 37.3% to 50% within five years and to ensure provision of affordable financial services to 74 districts. To achieve this, Bank of Zambia focused on the policy areas of financial literacy and data and measurement.Progress reported during 2012-2013 shows that Bank of Zambia will meet and likely surpass its commitments to the Maya Declaration. The overall goal of increasing financial inclusion to 50% is almost reached, and the goal might have to be updated based on the upcoming Finscope survey. As of March 2013, the number of districts reached with affordable financial services increased to 86, compared to 74 when the commitment was made in 2011. The number of bank branches and agencies increased from 277 in September 2011 to 322 in March 2013. Development of the draft framework on branchless banking has been completed, and a national financial education strategy was launched in July 2012. To strengthen data and measurement, BOZ developed an index to measure the depth and breadth of financial inclusion, in which the index was presented to the SPC Technical committee on March 2013.The MIX Zambia Map of Financial Inclusion provides an in-depth, sub-national perspective of financial inclusion using supply and demand-side data. The data shows that mobile money agents have exceeded the reach of banks in terms of points of services at 42.6%, compared to commercial banks at 24.8%, and others, including Development Microfinance Institutions, Consumer Microfinance Institutions, and Post Offices at 32.6%. The microfinance sector has a relatively small footprint with approximately 100,000 clients as of 2012 focused primarily in and around Zambia’s two urban centers, Lusaka and Copper Belt. Aside from mobile money agents, who have the greatest presence in rural areas, Zambia’s state-owned National Savings and Credit Bank (NatSave), has the widest physical outreach in rural areas, implying great potential for its role in expanding financial access to these underserved areas.To learn more about our data, please download 'About the Data' in the Data Catalogue. Source: The 2013 Maya Declaration Progress Report